by GoodSense | Jan 25, 2010 | Conflict Resolution, News, Violence
In my conflict resolution training sessions I regularly teach people how to talk themselves out of a situation or read someone before they become aggressive. Sometimes unfortunately a situation can just occur and you will come out fighting and that is what this blog...
by GoodSense | Jan 14, 2010 | Conflict Resolution, Tips, Violence
I found an interesting article online this week that made me think about the latest British Retail Consortium’s (BRC) Retail Crime Survey 2009, which has revealed that the amount of violence and abuse against retail shop staff has doubled since 2008. The article...
by GoodSense | Jan 11, 2010 | Conflict Resolution, Door Supervisor Training, Good Sense News, News
A belated Happy New Year to you all, 2009 was a great year for me and GoodSense Conflict Resolution Training. Overall we managed to win quite a lot of new clients and our business grew by more than 40% – so we were very happy with our performance but we always want to...
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