by JohnDale | May 24, 2017 | Conflict Management, Conflict Resolution, Physical restraint
Contrary to popular belief, conflict management and physical intervention training reaches far beyond the security industry. It’s a fundamental discipline that can empower staff to remain safe, whether they work for the local council, a shop or call centre, or are a...
by JohnDale | May 12, 2017 | Uncategorized
The transport industry, like most sectors, is no stranger to disruptive behaviour. Week in, week out, passengers all over the world hit the headlines because they’ve been disruptive for one reason or another. One of the latest stories to appear in the media spotlight,...
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