by JohnDale | Aug 30, 2017 | blog posts, News, Physical Intervention
Do you and your colleagues want to feel safer at work? Physical intervention and conflict management training can empower you to remain safe and provide you with the confidence, skill and understanding to prevent and manage difficult situations with ease. However, as...
by JohnDale | Aug 14, 2017 | Conflict Management, Transport
Working within the transport sector can be a challenging business, particularly if you have a customer-facing role where you’re dealing with members of the public every day. It can take the smallest of things for customers to suddenly become agitated and potentially...
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