The GoodSense Blog
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Martyn’s Law and the NHS: Why Hospitals Must Prepare Now
Martyn’s Law, officially known as the Terrorism (Protection of Premises) Act 2025, is a landmark piece of legislation designed to improve public safety by requiring venues and organisations to have plans in place to respond to terrorist threats. For the NHS — and...
Starting Back at School: Managing Behaviour and Building Positive Classrooms After Summer
The start of a new school year brings excitement, fresh routines, and new opportunities. But for many teachers and school managers, September can also bring its share of challenges—especially when it comes to managing challenging behaviour in schools. It’s natural to...
Trauma-Informed or Trauma-Ignored?
Why Your PMVA Training Might Be Missing the Mark “We’re trauma-informed.” It’s a phrase you’ll hear in most healthcare, education, and care settings in 2025. But when it comes to PMVA (Prevention and Management of Violence and Aggression) training — does that claim...
Keeping the Peace in the Park – A Summertime Shout-Out to Our Green Space Heroes
It’s that time of year again. The sun is shining, the ice cream vans are rolling, and our parks are packed with families, dog walkers, joggers, sunbathers, and just about everyone else soaking up some much-needed fresh air. And right in the heart of it all?Our...
Understanding the Oliver McGowan Report: What NHS Training Managers Need to Know
Why this matters:In 2016, Oliver McGowan, an 18-year-old with autism, a mild learning disability, and epilepsy, was admitted to hospital with a seizure. Despite his family’s clear warnings, he was given antipsychotic medication that he had previously reacted badly to....
“It Makes Good Sense”: Creating Safer Schools Through Positive Handling, RRN Training and Trauma-Informed Care
In today’s education settings, ensuring the safety of both staff and pupils is more critical than ever. Rising concerns around behavioural incidents, emotional dysregulation, and unmet needs highlight the importance of equipping school teams with the right tools to...
We are proud to add ANOTHER award to our cabinet of recognition.
GoodSense Training receives Award of Excellence for Specialists in Conflict Management Training and Personal Safety Training for 2025 In any industry there are always organisations that stand out from their peers and set the standards that others in their field have...
Start With You: Why Self-Awareness is the Key to Leading Challenging Situations
In fast-paced and high-pressure environments, effective leadership isn’t just about strategy or decision-making. It’s about people—starting with you. Before you respond to tension, navigate conflict, or lead others through uncertainty, great leadership begins with...
The Growing Challenges Facing UK Hospital Security Teams – and How to Respond
Hospital security teams are under more pressure than ever before. As frontline protectors of staff, patients, and visitors, they’re expected to respond swiftly to everything from physical aggression and complex mental health crises to cybersecurity threats and,...
Why Are They Still Called “Soft” Skills? Reframing the Essentials of Conflict Resolution
In the NHS, social care, and education sectors, frontline staff are exposed daily to emotionally charged and high-stress situations. Whether it’s a distressed patient, a confused resident, or a pupil in crisis, these moments require more than procedures — they demand...
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