The GoodSense Blog
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Why positive handling is like CPR
‘When it comes to learning skills, like learning to drive a car or ride a bicycle, you learn the skill and then go out straight away and do it from day one…’ These are the words of Darren Good, Owner of GoodSense Training, who’s been providing individuals and...
Four common myths about physical intervention training to watch out for
Do you and your colleagues want to feel safer at work? Physical intervention and conflict management training can empower you to remain safe and provide you with the confidence, skill and understanding to prevent and manage difficult situations with ease. However, as...
Transport workers – are you prepared to deal with disruptive customers?
Working within the transport sector can be a challenging business, particularly if you have a customer-facing role where you’re dealing with members of the public every day. It can take the smallest of things for customers to suddenly become agitated and potentially...
Hospitality courses: dates for your diary
Are you applying for bar management roles? Opening a bar yourself? Do you want to brush up on your door supervisor training skills or perhaps you’re new to the profession? We have just the course for you. Take a look at some of our courses coming up and fill out the...
Why NHS staff could do with a dose of conflict resolution training right now
According to figures published by the NHS Business Services Authority, violence against NHS staff has soared in the past five years – with almost 200 assaults taking place on doctors, nurses and other NHS employees every day. This figure is just one of several stats...
Three key questions to ask your conflict management training provider
As with most forms of training, conflict management and physical intervention training is extremely specialised, which means you need to do your research to find out what’s right for you. However, if you’ve never heard of or come across this type of training before,...
What world-class conflict management and physical intervention training looks like
You may have spotted that we like to refer to our conflict management and physical intervention training as being world-class. But what does world-class look like? And how does our training differ to all of the other conflict management and physical intervention...
Why physical restraint doesn’t have to result in injuries
According to a recent investigation led by BBC Radio 5 Live, more than 700 children were reportedly injured after being ‘restrained’ at special schools across the UK. The figures were obtained using Freedom of Information requests, which were sent to 153 local...
Why invest in conflict management and physical intervention training?
Contrary to popular belief, conflict management and physical intervention training reaches far beyond the security industry. It’s a fundamental discipline that can empower staff to remain safe, whether they work for the local council, a shop or call centre, or are a...
The secret to minimising disruptive behaviour in the transport sector – revealed
The transport industry, like most sectors, is no stranger to disruptive behaviour. Week in, week out, passengers all over the world hit the headlines because they’ve been disruptive for one reason or another. One of the latest stories to appear in the media spotlight,...
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