The GoodSense Blog
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We must reduce any attacks on NHS staff and this will improve the nation’s health
In 2008/09 there were 54,758 reported physical assaults against NHS staff in England. This is a reduction of 1,235 compared to the previous year. There were 941 criminal sanctions in cases of assault, compared to 992 in 2007/08. These are shocking statistics but I...
The top ten mistakes in conflict resolution
Not listening effectively and butting in whilst the other person is speaking – I think this is one of the most underestimated things in conflict resolution. You must listen to the other person’s point of view. Not apologising – 50% of complaints in the NHS are caused...
The Royal Marines should improve their unarmed combat training
This week I found an interesting article on our boys being trained by the US marines. There is a trend in the United States to seek out the best new martial arts systems and incorporate them into their armed forces training. Sadly here in the UK we don’t really seem...
Understanding legislation is now a must for conflict resolution trainers
I have been pretty busy during the last few weeks carefully up-skilling myself and trying to become a better trainer. You might remember I wrote about my growing desire to improve my personal development on the blog way back in December. Well, the new training I have...
Shocking video examples of attacks on police officers
Here on the blog, Darren talks a lot about conflict resolution training and also about people working in the public sector being attacked by violent aggressors. He often looks at how these people can avoid the nastier situations by using some simple techniques. To...
The NHS shouldn’t use Conflict Resolution Training as a tick box exercise.
I noticed a story this week that really saddened me to the core.The Mirror’s article read: A charity was fined £30,000 yesterday for failing to protect a care worker stabbed to death by a paranoid schizophrenic. Crazed Ronald Dixon, 39, knifed Ashleigh Ewing, 22, 39...
Self defence law change – People should be allowed to protect their homes
In my conflict resolution training sessions I regularly teach people how to talk themselves out of a situation or read someone before they become aggressive. Sometimes unfortunately a situation can just occur and you will come out fighting and that is what this blog...
Our attitude to violence and conflict resolution needs to change if we are to stop it on the high street
I found an interesting article online this week that made me think about the latest British Retail Consortium's (BRC) Retail Crime Survey 2009, which has revealed that the amount of violence and abuse against retail shop staff has doubled since 2008. The article...
2010 and what it means for GoodSense Conflict Resolution Training
A belated Happy New Year to you all, 2009 was a great year for me and GoodSense Conflict Resolution Training. Overall we managed to win quite a lot of new clients and our business grew by more than 40% – so we were very happy with our performance but we always want to...
Violence is officially down at football matches
I have just read an encouraging article on WiredGov. Apparently the Home Office has reported today that the amount of football-related arrests for violence fell slightly last season. WiredGov reports: "With no arrests at 67 per cent of all international and domestic...
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