- Manage an NHS or independent residential care home of any kind. It may be a nursing home for older people, specialist dementia unit or community unit for adults with learning disabilities
- Are looking for effective conflict resolution and challenging behaviour training for your care providers (entry level or top-up training) to improve safety, reduce risk and improve your quality of care
- Have specific training needs for dealing with the challenging behaviour of service users who have dementia, including Alzheimer’s
- Want to reduce or eliminate restraint and minimise the need for physical intervention to keep your staff and service users safe
- Want training that will help your care staff work as a team when managing conflict
- Need to meet your legal obligations and regulatory requirements
