by GoodSense | Dec 17, 2019 | blog posts
Christmas is the time of year for lots of merriment and cheer; however, all the excitement can also lead to arguments and fights, not just at home but also in the workplace. Whether customers are getting aggressive because they want something sorted before December...
by GoodSense | Dec 1, 2019 | blog posts
Schools around the UK may be inspired to send their staff members on personal safety training courses after hearing how physical attacks on educators in Stockton is climbing. A report sent to the borough’s audit committee in November has revealed that attacks on...
by GoodSense | Nov 29, 2019 | blog posts
Shopworkers around the UK have to face threats, verbal abuse and even physical assault on a regular basis while doing their jobs, new research has revealed – which may well inspire managers and shop owners to consider sending their staff members on self defence...
by JohnDale | Aug 10, 2018 | blog posts, Door Supervisor Training
Door security staff are renowned for being able to hold their own, prevent trouble and step in to break up fights. But there are limitations to the role. As with most professions, door work is governed by an industry body (in this case the Security Industry Authority,...
by JohnDale | Jun 22, 2018 | blog posts, Conflict Management, Conflict Resolution
Conflict management training is commonplace across a wide range of working environments and sectors. We’ve been delivering it to customers, ranging from teachers and ambulance staff, to door workers and council employees for more than two decades. But as much as the...
by JohnDale | Jun 12, 2018 | blog posts, Conflict Management, Tips
Workplace conflict is an unsettling, not to mention, expensive experience. According to a report published by Oxford Economics, replacing members of staff costs more than £30,000 per employee. There are all sorts of reasons that spur people on to leave their jobs and...
Recent Comments