by GoodSense | Jul 20, 2011 | Conflict Management, Conflict Resolution, Door Supervisor Training, Good Sense News, Legislation, News, Personal Safety, Violence
I want to share with you a tragic and ongoing situation that raises a number of interesting points for me around physical intervention strategies when dealing with conflict. The situation concerns four door security men from a nightspot in Southend who have...
by GoodSense | Jul 12, 2011 | Conflict Management, Conflict Resolution, Good Sense News, News, Personal Safety, Self-defence, Tips
The News of the World scandal has dominated the press this week and served to warn us just how difficult personal privacy is and yet it’s something we all take as a personal right. We all do as much as we can to protect ourselves and our children from unwanted...
by GoodSense | Jul 5, 2011 | Conflict Management, Conflict Resolution, Good Sense News, News, POLITE Model, Tips
This week I have been working on a revision to one of my training modules to reflect a client’s need and having enjoyed a spectacular start to the weekend with the men’s final at Wimbledon…I have been prompted to think about positive emotional control in the...
by GoodSense | Jun 27, 2011 | Conflict Management, Conflict Resolution, Good Sense News, News, Personal Safety, POLITE Model, Self-defence, Tips, Violence
I was doing a fun run with my 14 year old son at the weekend and it reminded me how ever present the potential for conflict is. It started with the usual heated debate with my wife as we were rushing out the door of ‘where are the car keys’ …quickly diffused by...
by GoodSense | May 14, 2010 | Conflict Management, Conflict Resolution, Good Sense News, Self-defence
In my opinion, e-learning does have a place in Conflict Resolution Training but its not the panacea. At GoodSense we do offer a number of e-learning courses which help fill a gap and give someone a good initial grounding in conflict resolution. To be honest it is a...
by GoodSense | Apr 19, 2010 | Conflict Management, Tips, Violence
I am writing this post to hopefully pass on some advice on how to deal with conflict on the telephone. I was giving a conflict resolution training course in London last week, so this is still very fresh in my mind. When people on the telephone call you and come across...
Recent Comments