by GoodSense | Apr 8, 2010 | Conflict Management, Conflict Resolution, Tips
I was away at the European Network of Trainers in the Management of Aggression (ENTMA) conference in Amsterdam a couple of weeks ago and whilst I was there I saw lots of demonstrations and examples of how other countries combat conflict resolution. I was really...
by GoodSense | Mar 11, 2010 | Conflict Management, Conflict Resolution, NHS
In 2008/09 there were 54,758 reported physical assaults against NHS staff in England. This is a reduction of 1,235 compared to the previous year. There were 941 criminal sanctions in cases of assault, compared to 992 in 2007/08. These are shocking statistics but I...
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