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Prevention and Management of Violence and Aggression (PMVA)

By the end of the course, delegates will have been helped to:
  • Become more confident about dealing with violence and aggression by identifying types of behaviour and triggers to violent aggressive behaviour
  • Know the health and safety issues regarding violence and aggression in the work place
  • Recognise and understand how their own body language and methods of communication can affect others
  • Realise that defusing and de-escalating situations are by far the best way of dealing with a potentially violent or aggressive situation
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Prevention and Management of Violence and Aggression (PMVA)

The three-day course is aimed at low risk care workers, while the four-day course is for those who work within high risk environments.

Who’s it aimed at?

Also referred to as Management of Violence and Aggression (MOVA) or Management of Violence and Aggression (MVA) training, PMVA is aimed at care workers and comprises conflict resolution, breakaway, physical restraint and physical interventions.

Course Outcomes

By the end of the course, delegates will have been helped to:

  • Become more confident about dealing with violence and aggression by identifying types of behaviour and triggers to violent aggressive behaviour
  • Know the health and safety issues regarding violence and aggression in the work place
  • Recognise and understand how their own body language and methods of communication can affect others
  • Realise that defusing and de-escalating situations are by far the best way of dealing with a potentially violent or aggressive situation

What's Next?

If you would like further information about this course or would like a call back, please click on the call us button or complete the form on this page to contact us.

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Course duration

Half Day – 3.5 Hours

Full Day – 7 Hours

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Course learners

16 Per Course

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Course Objectives

Day 1

Delegates will:

  • Describe common causes of conflict
  • Describe two forms of communication, i.e. verbal and non-verbal
  • Give examples of communication breakdowns
  • Explain three examples of communication models that can assist conflict
  • Understand patterns of behaviour that may be encountered during different interactions
  • Explain the different warning and danger signs
  • Give examples of impact factors
  • Describe the use of distance when dealing with conflict
  • Explain the use of “Reasonable Force” as it applies to conflict managing difficult behaviour
  • Describe different methods for dealing with possible conflict situations

Day 2 & 3

Delegates will study the Edexcel BTEC Level 2 Award in Disengagement and Non-restrictive Physical Intervention Skills (QCF), which comprises:

  • Unit 1: Law and Risks of Physical Intervention when working with Young People and Vulnerable Adults (6 hours)
  • Unit 3: Disengagement and Non-restrictive Physical Intervention Methods (8 hours)

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GoodSense Conflict Resolution Training helps you to make sure your staff remain safe at work and have the confidence, skill and understanding to prevent and manage difficult situations.

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