Conflict Training for Mental Health Support

Conflict Management For Mental Health & Learning Difficulties Training

Conflict Management Training At Your Venue Anywhere In The UK

Could you handle a difficult or aggressive person in a safe and legal manner and working within the parameters of the Mental Health Act? Would you know how to guarantee the safety of you and those around you?

This course addresses these issues and will show you step by step how to handle conflict and aggression in the most effective way. This introductory level course is suitable for anyone working with adults or young people who may find themselves in potential situations of and/or be considered being at risk of physical or verbal aggression whilst at work.

Conflict Management For Mental Health And Learning Difficulties Training Course Aims:

The Conflict Management for Mental Health and Learning Difficulties training course is specifically for those who work with adults or young people who may have mental health or learning disabilities. Delegates will learn to recognise many aspects of conflict and to explore and understand different methods and techniques to effectively manage and resolve conflict situations.

Course Outcomes

By the end of this training course delegates will be able to:

Identify Key Triggers that can cause conflict
Learn how to de-escalate aggressive people
Learn how to diffuse volatile situations
Proven step by step techniques for dealing with difficult circumstances
A blueprint for dealing with potentially violent scenarios and working within the Mental Health Act

Verbal and non-verbal communication skills
Recognising warning signs
Cultural awareness
De-escalation techniques

Course Certificate

The Conflict Management for Mental Health and Learning Difficulties training course is a two day course and on completion all delegates receive a Certificate in Conflict Management for Mental Health and Learning Difficulties accredited by GoodSense Training.

Download our Course PDF

To find out more information about our course you can download the pdf above, or you can or speak to one of our friendly advisors by clicking the button below.

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Course duration

Half Day – 3.5 Hours

Full Day – 7 Hours

Course learners

16 Per Course

Course Objectives

Prevention Management Violence Aggression

By the end of the course, delegates will be able to:

Identify and demonstrate aspects of non-verbal de-escalation, verbal strategies and conflict resolution styles
Identify and reflect on the effect of functional and dysfunctional coping strategies on people’s lives and behaviour and be able to relate this to mental health or learning disability settings
Consider prevention strategies, including an awareness of how issues relating to culture, race, disability, sexuality and gender can enhance this process
Demonstrate an understanding of the positive contributions

Describe individual and organisational responsibilities in relation to legal, ethical and moral frame works regarding the use of force
Demonstrate an understanding of the application of risk management interventions and the requirements for the effective assessment of dangerousness with reference to prevention planning
Demonstrate an understanding of restraint-related risks, with a view to incorporating risk reduction strategies into practice
Demonstrate commitment to services user involvement in the development, implementation and evaluation of training

Conflict Management Training For Mental Health & Learning Difficulties