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GoodSense delivers in-house training exclusively for organisations. Our programmes are commissioned by Learning & Development Managers, HR teams, senior leaders, and commissioners who are responsible for staff safety, behaviour management, and organisational risk.

We work with organisations across:

• NHS and Mental Health Trusts
• Schools, colleges, SEND and alternative provision
• Care homes, supported living, and children’s services
• Local authorities and charities
• Retail, hospitality, and customer-facing organisations

We do not deliver open or public courses. All training is:

• Delivered on-site or at client venues
• Tailored to your policies, staff roles, and risk profile
• Designed to integrate into your existing behaviour, safeguarding, and health & safety frameworks

This ensures training is relevant, consistent, and defensible, and supports organisations in meeting their legal duties under UK Health & Safety and safeguarding legislation.

PMVA (Prevention and Management of Violence and Aggression) training equips staff with the skills to prevent, de-escalate, and safely manage challenging behaviour, reducing the need for physical intervention wherever possible.

PMVA training is suitable for staff working in:

• NHS and Mental Health services
• Care and supported living environments
• Education and SEND settings
• Local authority and community services
• Retail and customer-facing roles

GoodSense PMVA training prioritises:

• Early intervention and de-escalation
• Dynamic risk assessment
• Lawful, proportionate decision-making
• Staff confidence, wellbeing, and safety

Positive Handling in education is a preventative, supportive approach to managing challenging behaviour in schools, where behaviour is understood as communication rather than defiance.

Positive Handling in schools focuses on:

• De-escalation and relational strategies
• Supporting pupils with SEND, SEMH, trauma, or neurodiversity
• Creating safe, predictable learning environments
• Using physical intervention only as a last resort

GoodSense training aligns with:

• Department for Education guidance
• School behaviour and relationships policies
• Safeguarding duties and staff duty of care

Our approach supports schools to reduce incidents, exclusions, and staff injuries while maintaining calm, inclusive learning environments.

Yes. Through our professional relationship with Safe Schools Ltd, GoodSense can now ensure our customers are able to benefit from the certificated “Safe Systems” training programme.

This programme aligns with the BILD ACT and the Restraint Reduction Network (RRN) standards and supports organisations to:

• Reduce restrictive practices
• Embed prevention-first, trauma-informed approaches
• Strengthen governance and accountability
• Meet regulatory and commissioning expectations

Training is delivered in-house for organisations, integrated into existing policies, risk assessments, and behaviour frameworks to ensure consistency, defensibility, and sustainability.