It’s that time of year again. The sun is shining, the ice cream vans are rolling, and our parks are packed with families, dog walkers, joggers, sunbathers, and just about everyone else soaking up some much-needed fresh air.
And right in the heart of it all? Our brilliant park wardens and open space staff — quietly keeping things safe, clean, and enjoyable for everyone.
We see you. And we know summer brings big challenges. From overflowing bins and BBQ bans to noisy groups and rule-breakers, the job you do isn’t always easy — but it matters hugely.
This blog’s for you.
When you’re approaching someone about breaking a rule — say, reminding them there’s no alcohol allowed or asking them to keep their dog on a lead — how you say it can be the difference between a peaceful conversation and a heated one.
Here’s the secret sauce:
Often, it’s not the what that causes upset — it’s the how. You’re more likely to gain cooperation when people feel respected, not policed.
Sometimes you can feel things starting to shift — someone gets defensive, voices get louder, or body language tightens. That’s the moment to step in with some tried-and-tested techniques:
What you do isn’t just about stopping people from breaking rules — it’s about protecting shared spaces that everyone can enjoy.
Thanks to your work:
And while you don’t always get the thanks you deserve, know this — most people really do appreciate it. They feel safer and more relaxed because you’re there.
So here’s a big virtual high-five from us. Keep doing what you do — with kindness, confidence, and the quiet leadership that makes a big difference.
If you’re reading this and enjoying your local park this summer — take a moment to say hello to the staff you see walking around.
They’re not trying to spoil your fun — they’re trying to make sure it’s fair for everyone.
A smile, a thank you, or a bit of cooperation goes a long way. Let’s all do our part to make our green spaces safe, welcoming, and brilliant.
Want more ideas on how to support your team with conflict resolution or de-escalation skills? We’ve got your back — drop us a message at info@good-sense.co.uk
We train everyday heroes like you.