by JohnDale | Aug 14, 2017 | Conflict Management, Transport
Working within the transport sector can be a challenging business, particularly if you have a customer-facing role where you’re dealing with members of the public every day. It can take the smallest of things for customers to suddenly become agitated and potentially...
by JohnDale | Jul 14, 2017 | blog posts, Conflict Management, News
As with most forms of training, conflict management and physical intervention training is extremely specialised, which means you need to do your research to find out what’s right for you. However, if you’ve never heard of or come across this type of training before,...
by JohnDale | Jun 20, 2017 | blog posts, Conflict Management, News, Physical restraint
You may have spotted that we like to refer to our conflict management and physical intervention training as being world-class. But what does world-class look like? And how does our training differ to all of the other conflict management and physical intervention...
by JohnDale | May 24, 2017 | Conflict Management, Conflict Resolution, Physical restraint
Contrary to popular belief, conflict management and physical intervention training reaches far beyond the security industry. It’s a fundamental discipline that can empower staff to remain safe, whether they work for the local council, a shop or call centre, or are a...
by GoodSense | Apr 10, 2016 | blog posts, Conflict Management, Conflict Resolution
There are many signs of potential danger and if you know what you are looking for you can spot these signs to prepare yourself and even defuse the situation before it escalates. I am going to take you through some signs you will be able to spot that will warn you of a...
by GoodSense | Mar 13, 2016 | blog posts, Conflict Management, Conflict Resolution
At 16 I suffered a violent attack, the bruises healed but I was left with the feeling that I wished I could have done more to protect myself. With this in mind I began taking martial arts classes, not to harm others but to increase my self confidence and personal...
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