Managing Challenging Behaviour in Schools Training
By the end of this training course delegates will be able to:
Identify Key Triggers that can cause conflict
Learn how to de- escalate aggressive people
Learn how to diffuse volatile situations
Proven step by step techniques for dealing with difficult circumstances
A blueprint for dealing with potentially violent scenarios
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Managing Challenging Behaviour in Schools Training
Managing Challenging Behaviour in Schools Training At Your Venue Anywhere In The UK
Could you handle a difficult or aggressive person in a safe and legal manner? Would you know how to guarantee the safety of you and those around you?
This course addresses these issues and will show you step by step how to handle conflict and aggression in the most effective way.
The Managing Challenging Behaviour in Schools training course is an introductory level course suitable for anyone working with the general public who may find themselves in potential situations of conflict.
Course Outcomes
By the end of this workshop, delegates will be able to:
Define challenging behaviour and the function it provides for pupils
Identify the key triggers that can cause conflict
De-escalate aggressive pupils
Clarify the difference between emotion, aggression and violence
Diffuse volatile situations
Explain the different warning and danger signs and describe the use of distance when dealing with conflict
Explain the use of ‘reasonable force’ as it applies to conflict management
Explain the personal and environmental factors that influence challenging behaviour and plan how to reduce them
Handle sensitive situations with skill and diplomacy
Cope with emotions – theirs and other people’s emotions
Become more confident about dealing with violence and aggression by identifying types of behaviour and violent aggressive behaviour triggers
Identify the health and safety issues regarding violence and aggression in education
Recognise and understand how their own body language and methods of communication can affect others
Realise that defusing and de-escalating situations are by far the best way of dealing with a potentially violent or aggressive situation
Identify a range of positive behaviour management techniques to reduce the number of challenging behaviour incidents and de-escalate challenging behaviour when it does occur
Work as a team to decide how to objectively observe and record behaviour, so individual interventions can be created and consistently applied to best suit pupils
Course Benefits
Identify Key Triggers that can cause conflict
Learn how to de- escalate aggressive people
Learn how to diffuse volatile situations
Proven step by step techniques for dealing with difficult circumstances
A blueprint for dealing with potentially violent scenarios
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To find out more information about our course you can download the pdf above, or you can or speak to one of our friendly advisors by clicking the button below.
Course Objectives
By the end of the course, delegates will be able to:
Describe common causes of conflict
Describe two forms of communication, i.e. verbal and non-verbal
Give examples of communication breakdown
Explain three examples of communication models that can assist conflict in conflict managing difficult behaviour
Understand patterns of behaviours that may encounter during different interactions
Explain the different warning and danger signs
Give examples of impact factors
Describe the use of distance when dealing with conflict
Explain the use of “Reasonable Force” as it applies to conflict managing difficult behaviour
Describe different methods for dealing with possible conflict situations
By the end of the course those attending will have been helped to:
Become more confident about dealing with violence and aggression by identifying types of behaviour & triggers to violent aggressive behaviour
Know the Health & Safety issues regarding violence & aggression in the work place
Recognise and understand how their own body language and methods of communication can affect others
Realise that defusing & de-escalating situations are by far the best way of dealing with a potentially violent or aggressive situation
Course Feedback
“Apart from understanding Conflict Management, I was asked to see if this course is appropriate to my colleagues. It most definitely is. I will be talking to my colleagues and using some of the techniques (clusters) in my role.
Course certificate
The Managing Challenging Behaviour training course is a one day duration course and on completion all delegates receive a Certificate in Managing Challenging Behaviour accredited by GoodSense Training.
0800 0 146 146
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0800 0 146 146
info@good-sense.co.uk
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