Last week I wrote a post about how positioning is critical in conflict resolution and I promised to explain more about my POLITE system. I developed my POLITE system to help my delegates remember the rules on resolving a conflict. POLITE is an acronym for the following: Position Observation Listening Intuition Talking Emotional state control… Continue reading Observation – how to tell when someone is about to turn violent
Here is an example of a level 3 warm up exercise, leading onto flinch work and spear technique. I am sure you can see that the delegates are having lots of fun at this particular Workshop.
In my last post I promised that I would delve a bit deeper the POLITE system I have developed. So here is the first post, of six, explaining each letter of the word and how they all fit into my system for conflict resolution. POLITE – P is for Position Whenever you are dealing with… Continue reading Positioning is critical in conflict resolution – Part 1 of 6
I have been providing conflict resolution training for years now and during this time I have worked with people from across various industries from professional sport right through to healthcare. When I began giving my training way back in 2002, I quickly realised I needed some kind of clever acronym or phrase to package it… Continue reading First rule when resolving a conflict – BE POLITE
Yesterday, in the media I noticed a new report highlighting a story that NHS staff are taking an increasing amount of time off sick. According to Reuters its staff take an average of 10.7 days off sick a year, it adds: “The levels of sickness mean 10.3 million working days are lost in the NHS… Continue reading NHS could save money and reduce absenteeism by reducing conflict
This is my first post on the GoodSense blog, firstly I would like to introduce myself, my name is Darren Good and I am the founder of GoodSense Conflict Resolution Training, which is a specialist in resolving and managing conflicts. We have launched this blog to discuss our subject area in a bit more detail,… Continue reading Steven Gerrard was lucky in the pub brawl
