A belated Happy New Year to you all, 2009 was a great year for me and GoodSense Conflict Resolution Training. Overall we managed to win quite a lot of new clients and our business grew by more than 40% – so we were very happy with our performance but we always want to do better… Continue reading 2010 and what it means for GoodSense Conflict Resolution Training
Hi my name is Chris Norton, I am the managing director of Norton’s Notes and a serial blogger. I work with Darren on a few things and whilst he is sunning himself in Australia I promised him I would write a guest post on his Conflict Resolution blog. To be honest, I was wondering what… Continue reading Paramedic crews shouldn’t need conflict resolution training but sadly they do
Here is an example of a level 3 warm up exercise, leading onto flinch work and spear technique. I am sure you can see that the delegates are having lots of fun at this particular Workshop.
I have been providing conflict resolution training for years now and during this time I have worked with people from across various industries from professional sport right through to healthcare. When I began giving my training way back in 2002, I quickly realised I needed some kind of clever acronym or phrase to package it… Continue reading First rule when resolving a conflict – BE POLITE
